Shipping policy

Shipping Policy

Thank you for visiting and shopping at SNÖVIA. Below are the terms and conditions of our shipping policy:

1. Shipping Locations
We currently only ship to the United Kingdom. Unfortunately, we do not ship outside of this location.

2. Processing Times
Orders are processed within 1 to 2 business days (excluding weekends and holidays). During high-volume periods, processing may take longer.

3. Shipping Methods and Costs
We offer the following shipping options:
    •    Standard 2 to 4 business days
    •    Express 1 to 3 business days

Free shipping is available for orders over £70.

Please note that delivery times are estimates and not guaranteed.

4. Order Tracking
Once your order ships, you will receive a tracking number to monitor the status of your delivery.

5. Lost or Damaged Items
We are not responsible for packages lost or damaged during shipping. If your package arrives damaged, please contact us within 5 working days with photos of the item and packaging.

6. Returns and Exchanges
For details on returns and exchanges, please refer to our Return Policy.

7. Contact Us
If you have any questions about this shipping policy, please contact us at:
Email: snoviaenquiries@gmail.com